Your coach has been certified by our highly selective 160-hour training program, the Relationship Hero Professional Coaching Certification (RH PCC).
RH PCC Curriculum
The RH PCC provides in-depth training on a wide variety of topics that are needed to be a successful coach. The modules include written exams as well as interactive mock coaching sessions with our staff.
Module 1: Intro to Relationship Coaching
What is Relationship Coaching?
Define relationship coaching as an industry and differentiate practices that do not qualify as coaching.
Ethical Guidelines and Professional Standards
What ethics and standards guide professional relationship coaching.
Establishing the Coaching Agreement
Coaching Agreements and how they protect both coaches and clients.
Planning and Goal Setting
Planning and goal setting to keep clients engaged in their coaching goal and learn how to best guide clients from start to finish.
Designing Actions/Actionable Advice
Designing actions/actionable steps that will result in the most effective client progress.
Assigning Homework (Theory)
Assigning homework to support client growth.
Managing Progress and Accountability
Consider the client's motivations and their resistance to change while building a customized plan for each unique client situation.
Creating a Trusting Coaching-Client Relationship
Understand what a trusting coach-client relationship entails and learn methods to encourage trust between yourself and your clients.
Why it is important to stay objective in coaching, how to achieve objectivity, and how humans build and interpret their reality.
Guide clients to effectively express and understand the bottom-line of what they want to gain through coaching.
Best Interest Goals
Identify which goals are in a client’s best interest and adopt techniques to guide them towards understanding and achievement.
Module 2: Primary Coaching Skills
Different styles of listening and how each can benefit clients.
Understand what rapport building is, the three components of rapport building, and the limits of rapport.
Foundations of empathy and how to apply these skills with clients successfully.
Understand validation and how to effectively validate clients.
Identify and avoid imbalances of detachment within coaching.
Key components of effective communication within sessions and how you can use effective communication methods to assist your clients.
Explore the Appreciative Inquiry process and how to apply the skill during coaching.
What a non-judgmental coaching environment means and how to create it.
Coaching with Compassion
How to coach with compassion and make the client feel connected and understood.
Asking Potent Questions
When and how to ask potent questions about client situations that spark a deeper understanding of them and their situation.
Creating and Raising Awareness
Integrate and evaluate multiple sources of information to help clients gain awareness.
Module 3: Advanced Coaching Skills
Main aspects of coaching presence and techniques for how to convey presence in sessions with clients.
How emotions work and how they manifest themselves, strategies to implement with clients to help them understand and manage their own emotions
Provide an appropriate frame for a variety of client situations.
Coaching Fragile Egos
Effective coaching techniques to clients with fragile or ego-based thinking.
Creating a Coaching Plan
Create an outline of an 8 week coaching plan for clients.
Wheel of Life
A powerful goal-setting tool that we can use with our clients in order to help them visualize and understand their areas of improvement.
Steps you can take to understand and empathize with people.
Handling Rude Clients
Basic tips on how to work with rude or aggressive clients.
How to manage client sessions in chat, by phone, or through video.
Module 4: Relationship Coaching Concepts
Core Issues & Core Needs
Coaching practices to remove, heal and modify core issues affecting clients.
Identifying Relationship Values
General life and relationship values, hierarchy within values and how to overcome value conflicts within relationships.
Manifesting in Relationships
Concepts and techniques of manifesting in relationships to equip clients in creating more positive relationship experiences.
The 5:1 Ratio Principle
Gain an overview of the principle, negative and positive interactions, and strategies to increase positive interactions.
Coaching Revealed Emotions
Revealed Emotions and how they present in sessions plus how to adjust your coaching depending on which emotions are revealed.
Identify the 5 love languages and how they manifest in healthy relationships.
Tools to address attachment styles with clients and promote secure attachment.
Emotional intelligence and effective emotional management to help clients reach their relationship goals.
Relationship anxiety and how to better connect with and help clients who have it.
Module 5: Relationship Issues
Common Relationship Issues
Common issues, clues to identify them, and approaches for coaching.
Understand a client’s mindset when they have cheated or been cheated on and how to customize coaching for these clients.
How to guide clients to trust again after trust has been damaged or broken in their relationship.
Mental Conditions Coaching
Some of the most common mental conditions that may impact coaching and some tips for guiding sessions with these clients.
Working with Anxious Clients
Methods to improve coaching for clients dealing with anxiety.
What codependency is, various core symptoms that indicate codependency. and steps to raise client awareness.
Module 6: Breakup Issues
The common reasons for why people break up in relationships.
Getting Back With An Ex
Relationship Hero’s 7-step guide to get clients reconnected with their ex.
The No Contact Rule
What, Why, and How of the No Contact rule and how to guide clients through the No contact plan.
Message of Connection
What a message of connection is and how to write a compelling MOC.
Message of Expression
Defines a message of expression and when to use one with your clients.
The anatomy of a strong re-engagement message after a no contact period.
Moving On After A Breakup
Compassionately determine and suggest when moving on may be the right choice for a client and facilitate the moving on process respectfully.
Module 7: Dating Issues
Dating Guide for Straight Men
Assess, isolate, and solve dating issues for straight male clients.
Dating Guide for Straight Women
Assess, identify, and address dating issues for straight female clients.
LGBTQ+ Diversity in Dating
Insight on important topics relating to dating for LGBTQ+ clients.
Module 8: Relationship Models
10 Relationship Models and their unique traits.
How coping strategies present themselves in action and how to respond to each coping strategy.
Relationship Profiler Framework
Techniques for attributing clients with one or more of the 10 relationship models.
Working with the Models
Tips for working with each of the models.
Module 9: Coaching Self-Care and Best Practices
Understand and heal imposter syndrome to feel secure and confident in coaching.
Best practices to avoid burnout during coaching.
11 things you can do to take care of yourself and maintain wellbeing while coaching.
Working with Triggering Clients
Steps to follow when coaching a triggering client.
How to bond with the RH team and feel connected in a remote workspace.