Relationship Hero is a team of professional coaches who have the skills, knowledge, and intuition to help others solve their relationship problems.
Relationship Hero coaches provide tactical, goal-oriented relationship coaching. Their coaching comes in the form of a plan containing actionable steps their clients could use to achieve their goal.
For example, imagine a client asking for help on getting back with their ex. After understanding their situation, their coach will explain what plan they recommend to follow. If their client agrees with them, their coach will continue helping by guiding them through the first step of the plan and subsequent steps until they get their ex back. explain what the step should accomplish.
These steps may involve helping clients write a text message to send their ex and when to send them. Or sometimes the steps involve less handholding as in this example, yet is still focused on an actionable plan. For instance, instead of writing a text message for their client to send, they may give them tips on how to write it themselves.
Coaches can decide how to provide such coaching, case by case, based on which approach they believe will be most effective for each of their clients.
Our coaches provide actionable coaching that clients can use in order to help them accomplish specific outcomes. People in similar professions, like counseling, therapy, psychiatry, or life coaching, either don’t offer this type of coaching or aren’t specifically trained to provide it. What people in those professions do is either help people figure out how to solve problems on their own, or they help improve people’s emotional functioning/mental well-being. What Relationship Hero coaches do is unique in the relationship coaching industry.
Coaches provide coaching to clients by either talking to them over the phone or chatting on Relationship Hero Chat, our custom chat room application.
All coaches abide by our code of ethics:
Always treat clients with respect
Always give coaching that’s in the client’s best interest
Don’t make promises to clients that you cannot fulfill
Example: “I can guarantee with 100% certainty I can get your ex back”
We do not provide coaching on the following:
Finance, specifically coaching that may dramatically affect a client’s wealth or expected earning potential. In other words, no coaching that may jeopardize their financial well-being.
Legal, as coaches, we are not permitted to provide legal coaching.
Mental/Physical Health, for example, coaching on how to overcome depression or how to treat an illness. This coaching is legally regulated, special certifications are required to provide such coaching.
Non-Relationship Related Topics, or more generally, any topic that doesn’t help you provide coaching that will help them achieve their relationship goal.
Unethical or Illegal Action(even as a joke)
Avoid using abusive language
Includes language that’s influenced by bigotry, misogyny, misandry, racism, racism, homophobia, etc.
Don't use any baseless statements that offends or hurts client’s feelings
Don’t make clients feel pressured to follow your coaching
Don’t request clients to share personally identifiable information.
If they provide the information without your request, then it’s fine.
Maintain a professional working relationship with clients
Don’t pursue any other relationship type with clients as long as you’re employed by Relationship Hero.
Don’t share any client information with people who aren’t formally working for Relationship Hero.
Client information is 100% confidential and isn't shared outside Relationship Hero.
This section covers several attitudes coaches have in order to be effective communicators and provide high-quality coaching. These attitudes make up the coach mindset, which is the mindset coaches have when talking to any Relationship Hero client.
The following are mindset qualities our relationship coaches hold:
Being open-minded helps coaches avoid rejecting ideas before evaluating them critically. Clients may come for coaching about issues that not only challenge a coach's worldview, but also challenge a coach's personal beliefs about what is right and wrong. Again, being open-minded helps approach client cases using critical thinking and not knee-jerk reactions.
When people call someone “judgmental”, they mean the person judges others or their ideas inaccurately. Normally because they’re stubborn, biased by their prejudice, or jump to conclusions. Coaches avoid having this attitude when providing coaching.
Coaches are motivated to advise clients on how to achieve what is in their best interest. It’s easy to give coaching for the sake of bolstering ego without realizing it. There’s also the temptation to provide coaching prematurely as a defense against appearing incompetent if a lot of questions are asked or a lot of time is needed to formulate a plan.
Coaches are always honest with their clients regarding their thoughts and opinions. Even if a client's desired goals seem to be far-fetched or unattainable, coaches focus on the positives and try to maintain an optimistic outlook. Coaches don't give clients false hope, but also don't make them feel hopeless. Coaches take the stance that any client can make positive changes and have control over improving their chances of attaining their goals.
Coaches are trained to process information with objectivity and provide guidance to clients that's in their best interest. What allows coaches to do this is self-awareness and self-acceptance. By understanding their own triggers, limiting beliefs, current emotional state and specialized knowledge, coaches are able to avoid losing objectivity and injecting their personal biases or assumptions when coaching.